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THIS IS HOW
WE DO IT

SWIM SESSIONS - F.A.Q'S

I HAVE NEVER SWAM IN OPEN WATER BEFORE, CAN I BOOK?

Yes!  We look forward to welcoming you to the open water! You will need to book an induction with us first, so we can make sure you are safe and happy swimming in the open water.  After your induction you can book online and join the group swims too!

WHAT DO I NEED TO BRING?

All swimmers in open water  need to have a tow float attached at all times.  We do strongly advise that you purchase your own, (if you purchase directly from Dippy Float send us an email and we can send you a discount code to use!)  If you don't have your own, please let us know 24 hours before your swim and we will endeavour to provide one for £2.  You will need to bring your normal swimming gear, and warm clothes for afterwards plus a towel!  ​We also advise that suitable footwear is worn in and around the lake.

DO I NEED A WETSUIT?

Experienced open water swimmers can choose, however we do strongly recommend that those swimming between the months of October and March do wear a wetsuit.

SAUNA SESSIONS - F.A.Q'S

WILL I BE SHARING THE SAUNA?
We offer single tickets for Hot Roxx Saunas at £25 with 6 available be session. A great option for individuals or small groups happy to share the sauna space. You can also book a swim and quick sauna for £15 via email.

Private Hire is available: Please contact us on fitimerun@gmail.com or 07980905296 to book. Prices start from £80

WHAT DO I NEED TO BRING?

  •  2 towels, 1 to sit on and the other to dry with.

  •  Non-breakable water bottle for staying hydrated.

  •  Swimwear

  •  flipflops/sliders.

  •  bathrobe/swim robe.

 (Please be mindful of metal fastenings or jewellery as they can become hot in the sauna.)

 

​WHAT TIME SHOULD I ARRIVE?
Please arrive promptly at least 5 minutes prior to the time of your booking. Please note that arriving late will shorten the duration of your experience.

 

​IS THERE A CHANING AREA?
There is a small changing area as you enter the sauna to hang your robe and leave your belonging.
There is a door providing privacy and a heat trap for the sauna room.

CAN I PUT WATER ON THE STOVE?

Customers can manage the steam that rises from the sauna stove which controls heat and intensity. Water must be drizzled on and not dumped. Although adding water over the rocks humidifies the session and is one of the best aspects of the authentic sauna, please remember not to dump water on the rocks. Instead, drizzle water on with a
ladle intermittently until the heat reaches an appropriate level.


WHAT HAPPENS WHEN ADIDNG WATER?

Dumping water on the stove will make the sauna feel hotter momentarily, but is actually counteractive in increasing the temperature of the room as the excessive water will cool down the sauna rocks.

WILL STAFF MEMBERS BE PRESENT?

A member of staff will be available for questions or the event of an emergency.
 

CAN I RESCHEDULE MY BOOKING?
If you want to change to a different date and it is within our cancellation period please email us at
fitimerun@gmail.com

HOW DO I CANCEL A BOOKING?
Please read our cancellation policy before you cancel. We will need 72 hours notice of cancellation for a full refund. Please contact hello@hotroxxcoaching.com to make that cancellation.
If you need to reschedule your slot we will need 48 hours notice - If less than 48 hours notice - we regret that we cannot offer refunds or reschedules.

ARE CHILDREN ALLOWED IN THE SAUNA?

Children under 16 may not us the sauna in communal sauna slots. They are welcome to use the sauna in a private slot but must be accompanied by an adult inside the sauna at all times. Children under 10 are not permitted in the sauna at any time. Children between 10-16 may use the sauna in a private session with an adult ratio of 1:1. Children must not be left alone in the sauna. If you need to cool off you will need to take your child outside with you. Please make all age children aware that the stones and stove inside the sauna is hot and not to be touched.

 

IS THERE A FOOD AND DRINK POLICY?

We have a strict no-alcohol policy at Hot Roxx sauna. We also reserve the right to deny entry to anyone who we deem to be under the influence of drugs and alcohol. A refund will not be given in this situation. Please bring Soft drinks and water to re-hydrate. Please do not take any food into the sauna, other clients may have food allergies.


SAUNA ETIQUETTE & NUIDITY?
Clothing is compulsory with all bookings, Hot Roxx sauna has a large window looking out onto the lake. We ask every client to sit on a towel at all times. Customers may not use their own products in the sauna ie creams/lotions, products may be harmful to other customers that have allergies.

MEDICAL?
Please seek medical advice before coming if any of the following apply:
You are taking regular prescription or over the counter drugs.
You’re pregnant or suspect you are. (most women avoid coming in the first trimester)
You have any cardiovascular conditions or are taking blood pressure medications
You have a pacemaker or defibrillator

You’ve had a heart attack in the last 6 mons
Have a chronic underlying medical condition

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